Cisco OL-8555-02 User Manual
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6-9
Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3)
OL-8555-02
Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone
Status Menu
IP address released
The phone has been
configured to release its IP
address.
The phone remains idle until it is power
cycled or you reset the DHCP address. See the
“Network Configuration Menu Options”
section on page 4-3
section for details.
Load Auth Failed
The phone could not load a
configuration file.
The configuration file that the phone received
from the server identified in this message is
corrupt. Make sure that a good version of the
configuration file exists on that server.
Load Auth Failed
A signed phone load file has
been modified or renamed.
Make sure that the phone load file that the
phone is downloading has not been altered or
renamed.
Load ID incorrect
Load ID of the software file is
of the wrong type.
Check the load ID assigned to the phone (from
Cisco Unified CallManager, choose Device >
Phone). Verify that the load ID is entered
correctly.
Load rejected HC
The application that was
downloaded is not compatible
with the phone’s hardware.
Occurs if you were attempting to install a
version of software on this phone that did not
support hardware changes on this newer
phone.
Check the load ID assigned to the phone (from
Cisco Unified CallManager, choose Device >
Phone). Re-enter the load displayed on the
phone. See the
to verify the phone
setting.
No CTL installed
A certificate trust list (CTL)
file is not installed in the
phone.
Occurs if security is not configured or, if
security is configured, because the CTL file
does not exist on the TFTP server.
For more information, refer to
Cisco Unified CallManager Security Guide.
Table 6-2
Status Messages on the Cisco Unified IP Phone 7940G/7960G (continued)
Message
Description
Possible Explanation and Action