Holding calls 8, Basic instruc tions, 8, Using exclusive hold, 8 – Vertical Communications DSU II User Manual

Page 14: Holding calls, Exclusive hold, Handling hold recalls

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Holding Calls

You can place a call on hold and retrieve it later. With a regular hold, you can pick up
the held call at your telephone or another user can pick the call up at a telephone
sharing the held call line.

·

To place a call on hold,

1. PRESS

HOLD. HOLD button light begins to blink.

·

To retrieve a held call,

1. PRESS

TAP.

Exclusive Hold

With an exclusive hold condition, you must pick up the held call at your telephone;
no other telephone has access to it.

·

To place a call on exclusive hold,

1. PRESS

HOLD twice.

·

To retrieve exclusive hold,

1. PRESS

TAP AND LIFT handset.

Handling Hold Recalls

After a call has been on hold for the period of time (set by the installer of your
system), the system will cause four quick hold recall tone bursts to sound at your
telephone, the flash rate of the line button becomes faster and the light becomes
orange. If the call is on exclusive hold, it will revert to manual hold after the hold
recall period .

·

If a held line is recalling, choose one of the following:

1. PRESS

HOLD (station button) to place the call on hold at your

station and restart hold timer.

2. PRESS

TAP to retrieve the call.

8

Single Line Proprietary Telephone Station User’s Guide

Answering Calls

GCA70-246

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