Technical support – CREATIVE AWE64 User Manual
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Technical Support E-1
E
Technical Support
For the latest technical support information, please refer to the
‘Creative Technical Services’ leaflet, supplied with your product.
We are committed to giving you the best product as well as the best
technical support. Please enter the following information in the table
below and have it ready when you contact Technical Support.
❑ The model and serial numbers of your card and other devices.
❑ Error message on the screen and how it came about.
❑ Information on the adapter card that conflicts with your card.
❑ Hardware configuration information such as the base I/O
address, IRQ line, or DMA channel used.
Please ensure to retain your purchase receipt plus all packaging
and contents until such time that all components of the product
are functioning to your satisfaction. They will all be required in
the unlikely event that your product needs to be returned to
Creative.
Before contacting ‘Creative Technical Services’, please ensure
that you have read Appendix D, ‘Troubleshooting’.