Appendix d glossary – Vertical Communications EP100 User Manual

Page 117

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CONVERSip EP100 User

Sept ‘04

Comdial

119

APPENDIX D GLOSSARY

A

Account Code

A group of numbers, up to 16 digits in length,
entered by station users during incoming or outgoing
calls; the system uses account codes to identify the
calls by category, or special grouping, for call
accounting purposes.

All-Call Paging

Paging through the intercoms of all stations in the
system.

Assist Button

A button that you can program that will let you send
a message requesting assistance to the LCD of
another telephone.

Attendant

Also known as the operator; typically, the first person
to answer incoming calls and responsible for
directing calls to the proper person or department.

Automatic Callback

System rings a calling telephone when a busy called
telephone becomes idle.

Automatic Dialing (or Autodialing)

Using programmable buttons to store numbers for
one- or two-button dialing.

Automatic Redialing

Turning on a program that automatically redials the
last number dialed once a minute for 10 minutes.

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