Vertical Communications EP100 User Manual

Page 60

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Advanced Call Handling

62

Comdial

Sept ‘04

Call Transferring Summary

Transfer
option

What are the

sender’s actions
after answering
original call?

How is the transferred
call delivered to the
receiver?

Best suited
for:

Screened
Transfer

1. Press TRNS/
CNF
2. Dial extension
3. Announce call
4. Disconnect

Normal intercom ringing
(two short bursts) and the
introduction of the call; if
answered in speakerphone
mode, ringing will also
follow the transfer

Normal trans-
fers that
require intro-
duction.

Unscreened
Transfer

1. Press TRNS/
CNF
2. Dial extension
3. Disconnect

Normal intercom ringing
(two short bursts)

Expected
transfers that
need no intro-
duction.

Hot Trans-
fer

1. Press TRNS/
CNF
2. Dial extension
3. Announce call
4. Press TRNS/
CNF
5. Disconnect

Transfer introduction fol-
lowed directly by the
incoming call

Personnel
who must
receive
speaker-
phone calls in
a hands-free
mode.

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