Troubleshoot your red rocket-x, Transcode speeds, Symptom – RED ROCKET-X User Manual

Page 41: Potential resolutions, Warning about x8 lane requirement, Explanation, Potential resolution, Red rocket-x installation instructions

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RED ROCKET-X INSTALLATION INSTRUCTIONS

955-0033, REV-B

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41

TRANSCODE SPEEDS

SYMPTOM
Transcoding footage takes longer than expected.

POTENTIAL RESOLUTIONS
Many factors affect transcode speeds. In general, the following factors decrease the transcode speed: long

clip length; high resolution; high frame rate; and low compression. Here are a few options that may increase

transcode speeds:



Ensure that REDCINE-X PRO is up-to-date.



Ensure that the RED ROCKET-X firmware and driver are up-to-date.



If the RED ROCKET-X is in a Thunderbolt expansion chassis, install the RED ROCKET-X in a Mac Pro tower

instead of the Thunderbolt expansion chassis.



Use a different Non-Linear Editing (NLE) tool.

WARNING ABOUT X8 LANE REQUIREMENT

SYMPTOM
REDCINE-X PRO displays the following warning: “RedRocket # is in a 4x PCI-Ex Lane. The RedRocket requires

an 8x lane to perform properly.”

EXPLANATION
This warning indicates that the RED ROCKET-X is installed in a lane slower than a x8 slot. For example, if your

RED ROCKET-X is installed in a Thunderbolt expansion chassis, you will see this error because Thunderbolt is

limited to x4 open lane speeds.

POTENTIAL RESOLUTION



If the computer has a x8 slot, install the RED ROCKET-X in the x8 slot.



If your RED ROCKET-X is installed in a Thunderbolt expansion chassis, you will see this error because

Thunderbolt is limited to x4 open lane speeds.



To disable this warning, go to REDCINE-X PRO > RED ROCKET icon, and deselect the Show Rocket Error dialog

on startup check box.

07

TROUBLESHOOT

YOUR RED ROCKET-X

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