SIG SAUER P229 - Manual (Page 51)

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11.2 Service Policy
If you have questions concerning the performance or servicing of your firearm,
please write or call:
SIG SAUER, Inc.
Attention: Customer Service
18 Industrial Drive, Exeter, NH 03833
Phone: (603) 610-3000 ext. 3
Fax: (603) 766-7002
IF YOU DO NOT UNDERSTAND THE INSTRUCTIONS FOR OPERATING YOUR
PISTOL, IT IS YOUR RESPONSIBILITY TO CALL OUR CUSTOMER SERVICE
DEPARTMENT AT (603) 610-3000 EXT. 3 BEFORE USING YOUR FIREARM.
11.3 Shipping Firearms for Repair
In the event you need to return your firearm to the SIG SAUER Service Depart-
ment, here’s what to do:
1. First contact Customer Service at (603) 610-3000 ext. 3 for an RMA number,
which will allow SIG SAUER to track the status of your return from its receipt at
SIG SAUER through its return to you. Please do not send your firearm until you
obtain an RMA number.
2. Make sure that the chamber and magazine(s) are unloaded and that no am-
munition is included with your returned firearm.
3. Package the firearm securely to prevent damage. Enclose a letter that includes
your name, street address, daytime phone number, model and serial number,
and a detailed description of the problem you have experienced or the work you
want performed. With the exception of extra magazines, do not include any other
accessories such as scopes or mounts.
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