TC-Helicon VoiceLive Touch User Manual - Manual (Page 32)

FAQs and Troubleshooting
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Where can I find support for this product?
Point your browser to www.tc-helicon.com/support.
How do I change Favorite banks?
Hold the Slider while tapping a Favorite: 1=bank A, 2=bank B etc.
I can’t get the buttons to work.What’s wrong?
Double tap the Slider to exit Sleep or Break mode. If this doesn’t work
you may be in Lock mode - hold Favorites 3 and 5 to exit.
Why am I hearing feedback?
Move your vocal monitor so it faces the jack end of your mic.Turn Tone
to the Off or Less Bright style in the Setup menu.
Why do the Favorite buttons flash?
They show that you have made an edit. Either store the edit or reload
the Favorite.
Why can’t I tap a tempo for the Delay effect?
The Delay effect in the current preset/Favorite is not set to tempo.
Choose a Delay style from 1 to 16 and then tap your tempo.
The Harmony button is on in some presets, but there’s no Harmony.
These are likely the Notes mode presets. Connect a MIDI keyboard or
choose another preset.
Why doesn’t my guitar change the harmonies correctly?
Check that the volume control on your guitar is up.
Confirm your guitar cable is good by connecting your guitar directly to
your amp.
Remove any guitar effect pedals between your guitar and VoiceLive
Touch’s input. Ensure that you are playing guitar chords made up of at least a root note
and a major or minor third.
Check that the Naturalplay Global parameter in the Setup menu is off
or the Naturalplay setting in the Harmony edit menu is set to either
Auto or Guitar.
My guitar is connected to my amp but I can’t hear it.What’s wrong?
Tap the Talk button to exit Tuner mode.
Can I Use Alternate Tunings On My Guitar?
Alternate tunings e.g. drop D, DADGAD, etc. are okay. The most
important notes of your chord, as far as VoiceLive Touch is concerned,
are the chord root and the third, so make sure these notes are clearly
voiced.Your guitar can be tuned to alternate tunings as long as you are
in tune with the onboard tuner.
Guitar Performance Tips
To ensure that the harmony voices follow your guitar playing closely, it’s
best to play as cleanly as you can. Also, at the beginning of your song, it’s
important to play a chord if you want to sing right on the downbeat.
Your guitar should be well-tuned to the onboard tuner or an external
one set to A=440 Hz. If the song section you want vocal harmony on
has fast chord changes, single note runs or very slow arpeggios, you can
use Scale mode to produce harmony.
Singing Performance Tips
The more in-tune you sing, the better the harmonies will sound.There is
a slight amount of pitch correction on the harmony voices but it’s mostly
up to you! Try to ensure that your amp or monitor is not facing directly
into your mic as this can confuse VoiceLive Touch.