Canon DR-5020 - Manual (Page 73)

73
4
Paper Jam in Paper Exit Section
1
Remove the jammed paper from the document tray or the
document eject tray.
2
Remove the removable tray or document eject support plate if they
are installed on the document tray. Close the document eject tray
extension if it is open.
3
Open the upper unit.
Press the open/close button, and slightly lift up the upper unit.
4.2 Removing Paper Jams