Canon DR-5020 - Manual (Page 78)

78
Chapter 4 Troubleshooting
When An Error Code is
Displayed
When the scanner unit malfunctions or when trouble such as a paper feed or eject
error occurs, an error code appears on the counter display of the operation panel.
The following describes error codes that appear on the counter display and how to
remedy the error.
Error codes d01, d02, d03
Cause Two or more document pages were scanned.
Remedy Press the Stop key to reset the counter to “0”. Check the document
with the scanned image, and scan the document again.
Error code C01
Cause The upper unit is open.
Remedy Close the upper unit.
Error code C02
Cause The imprinter cover is open. (with imprinter installed)
Remedy Close the imprinter cover.
Error code C03
Cause The upper unit and imprinter cover are open. (with imprinter
installed)
Remedy Close the upper unit and imprinter cover.
Error code C04
Cause The endorser ED600 cover is open (with endorser ED600
installed)
Remedy Close the endorser ED600 cover.
Error code C05
Cause The upper unit and endorser ED600 cover are open (with
endorser ED600 installed).
Remedy Close the upper unit and endorser ED600 cover.