Pre-failure battery warranty, Obtaining a new battery module – Compaq 2000 User Manual

Page 56

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5-4 Compaq 2000 Series UPS Operation and Reference Guide

Verify that battery module replacement is required by initiating a UPS self-
test. If LED 10 remains red, replace the battery module.

NOTE: Depending on usage and environmental conditions, the battery module should last
three to six years.

For information on initiating a self-test, see Chapter 3, “Operation.”

Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible
Power System (UPS) units, extends the advantage of a Compaq three-year,
limited warranty by applying it to the battery before it actually fails.
Specifically, the Pre-Failure Battery Warranty ensures that when customers
receive notification from Compaq Power Management Software that the
battery may fail, the battery is replaced free of charge under the warranty.

Compaq maintains the highest standards in the industry, as evidenced by the
Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is
beneficial in at least two significant ways:

Reduced total cost of ownership

Reduced downtime

Obtaining a New Battery Module

Compaq supplies spare external battery modules for all Compaq 2000 Series
UPS models. Obtain a replacement module for the UPS when the Battery
Service indicator (LED 10) illuminates, meaning that new batteries may be
required in 30 to 60 days.

The spare battery kit for a T2000 or T2000j is part number 242713-001.

The spare battery kit for a T2400h or T2400h-NA is part number 295461-001.

IMPORTANT: Compaq recommends that an inventory of spare battery modules not be
maintained onsite unless a procedure to keep the modules charged while in storage is
implemented.

For more information on the Battery Service LED function, see Chapter 3,
“Operation.”

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