Sears 625.34842 - Manual (Page 17)

SECTION 3
CARE OF YOUR SOFTENER
3D. HELPFUL HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what’s wrong yourself
and you won’t have to call and wait for service. If, after making the checks, your softener still does not work
right, call your Sears Service Department, or call toll free, number 1-800-426-9345 for telephone assistance.
NOTE:
1. Also read ERROR CODE, page 10.
2. If an error code is not displayed, press and hold the SELECT button until (example: 000—) shows in the
display. Then, press SELECT again and hold until an SR code appears. It must show SR 17. If any other SR
number shows, the softener computer is working on incorrect input and this would probably be the cause of
the problem. To set SR 17, press either the UP
0
or DOWN0button. Then, press SELECT to return a flashing
12:00 AM display, and reset the timer on page 6.
PROBLEM CAUSE CORRECTION
No soft water Faucet or fixture may be plumbed to
hard water From the outlet of the water softener, trace the water flow
paths in your house pipes. If soft water is not directed to
a faucet or fixture where it is wanted, consult a plumber.
To conserve salt, the installer may have isolated some
fixtures (outside faucets, toilets, etc.) from soft water.
No salt (or salt bridged) in the storage
tank
Refill with salt, or break the salt bridge (page 14). Press
ON/OFF-HOLD (RECHARGE NOW) button and hold for
3 seconds to start a regeneration (see page 10).
Transfomer unplugged at the wall
outlet, or power cable leads loose, fuse
blown, circuit breaker popped, or circuit
switched off.
Check for loss of power due to any of these and correct.
With the power back on, look at the time display and read
PROGRAM MEMORY, page 10.
Manual bypass valve(s) in bypass
position Look at FIG. 12 on page 18. Move the stem in a single
valve to service. In a 3-valve bypass, open the inlet and
outlet valves, and be sure to fully close the bypass valve.
Dirty, plugged or damaged nozzle &
venturi
Take apart and clean or replace damaged parts (see page
15).
Valve drain hose plugged The drain hose must not have kinks, sharp bends, or be
raised too high above the softener (see page 16 in your
installation manual).
Water hard
sometimes Hardness number setting too low Press and release the SELECT button until HARDNESS
shows in the display. Read the hardness number in the
display and be sure the same grains per gallon number is
shown on your water analysis report. See page 7 to reset.
Press and release the SELECT button until the present
time shows in the display.
Using hot water when softener is
regenerating Avoid using hot water during this time because the water
heater refills with hard water (see Automatic Bypass, page
13).
Increase in the grains of hardness in
your water supply
Ask your Sears retail or catalog store for a new water
analysis. Then make a new hardness number setting
(page 7).
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