Troubleshooting, Service tech. information 5a. troubleshooting – Sears 625.34842 User Manual

Page 19

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SECTION 5

SERVICE TECH. INFORMATION

5A.

TROUBLESHOOTING

Keep this manual with your water softener. If repairs are needed, the service technician must have the
information on the following pages. For telephone assistance, call toll free, 1-800-426-9345.

ALWAYS MAKE THESE

INITIAL CHECKS

FIRST

1.

Does the time display show the correct time of day?

- If display is blank, check power source to the

softener.

- If time is flashing, power was off for ewer 6 hours.

The softener resumes normal operation but regen­
erations occur at the wrong time.

- If an error code (Example: Err 03) shows in the face

plate display, go to Aulomalic Eleclronic Diagnos-

lics.

2.

Plumbing bypass valve(s) must be in Full Service

position.

3.

The inlet and outlet pipes must connect to the

softener valve inlet and outlet respectively.

4.

Is the transformer plugged into a “live”, grounded

wall outlet, and is the power cable fastened securely?

5. The valve drain hose must be free of kinks and sharp

bends, and not elevated over 8 ft. above the floor.

REMOVE THE TOP COVER AND SALT TANK COVER

6

.

Is there salt in the storage tank?

7.

Is the brine tubing connected? (See water flow

diagrams).

8

.

Is the brine valve float set right? (See page 22).

9.

Press the SELECT button 2 times to display the

hardness setting. Be sure it is the correct setting for
the household’s water supply. (Make a hardness test
of the raw water and compare with the hardness
setting. Also test a soft water sample to verify if a
problem exists.) Press SELECT twice more to return
the time of day display.

If you do not find the problem after making initial checks,
do the Manual Initiated Electronic Diagnostics, and the
Manual Advance Regeneration Check.

19

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