Troubleshooting guide – Onkyo TX-8211 User Manual

Page 22

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Troubleshooting guide

II a problem occurs, while you are using the remóle control, first operate the unit using the front panel controls to confirm that it is not due

to a malfunction (or expired batteries) of the remote control.

Trouble

Cause

Remedy

No power

Power cord is disconnected.

• There is external noise in the computer circuits

of this unit.

AC fuse is blown.

Connect power cord.

Turn the power switch off, and then on again

or remove the AC plug from the outlet and then
plug it again.

Contact your Onkyo Service Center.

Power but no sound

• |T-2 MONITOR 1 indicator is lit.
• AUDIO MUTE indicator is lit.

Bad/incorrect connections

• Amplifier protection circuitry has been acti­

vated.

Switch ofl.

Switch off with the remote control.

Check connection cables, speaker cables, etc.

Contact your Onkyo Service Center.

Hum. low-lrequency noise

Poor or no input ground

Poor or no phono motor ground

The placement of the audio connection cables
on the rear panel Is Incorrect.

Check outer conductor of input plugs.

Check lor proper ground connection.

Adjust the placement of the cable to reduce

hum.

Howling when the volume is

turned up

• Turntable and speakers are loo close together.

• Move them farther apart.

Rough or scratchy sound;

High range Is not clear

Stylus of turntable pick-up is worn.

Turntable stylus tip Is dirty.

Treble control is too high.

Replace.

Clean.

• Turn treble control down.

AM stations cannot be
received.

• AM loop antenna is not attached.

• Connect the included AM loop antenna to the

AM antenna terminals.

Buzzing noise on AM
(particularly conspicuous at
night or with weak stations)

• Noise from electrical apparatus such as fluo­

rescent lamp

Move the AM loop antenna to a different posi­
tion.

Set up an outdoor AM antenna.

High-pitched noise or
buzzing noise on AM

• Noise from the TV set

Place the AM loop antenna as far as possible

from the TV.

Move unit away from TV set.

Crackling noise on AM or FM

Noise caused by turning fluorescent lamp on
and off

Noise from automobile ignition

Move antenna as far as possible from the fluo­
rescent lamp.

Install an FM outdoor antenna as far as possi­
ble from the road.

Change the position or direction of the outdoor
antenna.

FM TUNED and STEREO
indicators light but sound is

distorted and stereo

separation is bad.

Station is loo strong.

Multiple reflection ol the radio waves because

of tall buildings or mountains

Change to a T-shaped antenna.

Use an antenna which has better directivity

and select a point where the distortion is least.

FM TUNED and STEREO
indicators flicker and hiss is
heard on FM.

Station is too weak.

Stereo FM broadcasts cover only about half
the distance of an ordinary broadcast.

Install an outdoor FM antenna.

Change the position or direction of the outdoor
antenna.

No station Is recalled when a

PRESET or SCAN button is

pressed.

• The power cord has been unplugged lor a long

time.

• The memory contents are lost. Store all sta­

tions again.

The RDS function does not
work.

It is not RDS station.

• The reception station signal Is loo weak.

• Too much interference

Receive an RDS station.

Install an outdoor FM antenna.

Change the position or direction of the outdoor
antenna.

Move the antenna as far away as possible

from the fluorescent lamp.

Install an outdoor FM antenna as far away as

possible from the road.

Front panel controls function,
but remote control does not.

No batteries in remote control.

Batteries have worn out.

Insert batteries.

Replace batteries.

• ALso refer to the respective instruction manuals of the CD player, cassette recorder, etc., lieing used.

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