Announcing incoming calls, Announcing calls when you're on the telephone, Announcing calls when you're using the internet – ClassCo InTouch 5000 User Manual

Page 12: Announcing calls when you’re using the internet, Announcing calls when you’re on the telephone

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Announcing Incoming Calls

Between the first and second ring, the caller’s telephone number
will be announced over the unit’s speaker, beginning with the area
code. The telephone number, name listing (for caller ID deluxe
customers) and date and time of the call will also be displayed.

Sometimes the unit will display and announce NUMBER UNKNOWN
or NUMBER BLOCKED. Number unknown means that the tele­
phone company sends no information about the calling party. Of­
ten times this means that the call is originating from a telemarketer.

Number Blocked means that the caller has decided not to have his
or her caller ID information sent to you. You can advise callers to
“Un-Block” by dialing *82 before calling you.

Announcing Calls when you’re on the Telephone

If you subscribe to Call Waiting ID service, InTouch 5000 will an­
nounce and display information about your call waiting calls. In
order for InTouch to identify these calls, you must be talking on the
telephone that’s plugged into the back of the unit. If you want, you
can setup InTouch to announce only call waiting callers that have
an audible category associated with their phone number (see
Custom Setup Options.)

Announcing Calls when you’re using the Internet

InTouch 5000 will identify incoming ‘call waiting’ calls that come in
while your modem is active. Your modem session must be active
for at least 60-seconds (allowing time for the modem connection to
become stable) before the InTouch 5000 can detect calls. The
detection of an incoming call should not cause your modem to
disconnect. If this happens, make sure you set the ‘Extra Settings’
as described the section on Modem Settings, and check to make
sure the phone and modem cords are plugged in properly.

You are alerted to the presence of the call-waiting call either by the
announcement of the caller’s telephone number or audible cat­

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