Virtual phlebotomy, 9 frequently asked questions (faq) – Laerdal Virtual Phlebotomy User Manual

Page 93

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9 FREQUENTLY ASKED QUESTIONS (FAQ)

1. Is there some kind of an introduction that shows me how to use this product?

The System Overview Video, accessible from the Main Menu Screen, will show you how to use
the product, as well as the text in this user manual. To access the Main Menu login as:

Username: demouser1 or demouser2
Password: password

2. Can the instructor select specifi c supplies and confi gure the training standards?

Yes, in the Administrator Module, certain supplies and assessment features are confi gurable.

3. Our local standards of practice do not call for, or restrict the use of certain

items that available on the equipment screen or are required for successful
completion of the procedure, such as the use of goggles or application of iodine
to the arm.

Many options are confi gurable by the instructor using the Confi guration section of the Instructor
module. By turning specifi c assessment items on or off, it is possible to tailor the system to train
to your local protocols.

4. I am experiencing long log on times, is there anything I can do?

Yes, the log on times become long when there are too many users with to many records stored
locally. Set up a connection to the Laerdal CMS. This will allow you to permanently store all users
on the server to better manage a large number of users and reduce long log on times. Since users
are stored on the server, some users may not appear on the local Virtual Phlebotomy system. To
retrieve the “local" user’s information, simply log on to a Virtual Phlebotomy Simulator as that
user.

5. Why can’t I continue to palpate the vein as I’m inserting the needle?

Proper I.V. insertion technique specifi es simultaneous skin stretch and insertion. Thus, unless you
have a helper, simultaneous skin stretch, palpation and insertion would require more then two
hands. However, if you do palpate, you will palpate approximately ½” proximal to the insertion
site.

6. Is there audio feedback… like the patient saying something or making a noise

when I stick him?

Although there are no environmental sounds, some user interactions do produce audio feedback.
For example, patient nerve involvement will trigger an audible response from the patient.

FAQ

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Virtual Phlebotomy

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