MOCET IP3021A - Manual (Page 51)

Page 51
MOCET IP3022 SOHO IP Deskphone User Guide
3.15. Transferring a Call
A call can be transferred in one of three ways:
Blind Transfer: The call is automatically transferred after you dial the number of the party
to whom you want to transfer the call.
Semi-Attended transfer: The party to whom you want to transfer the call does not answer
their phone before you transfer the call (when you hear ring-back tone).
Attended transfer: The party to whom you want to transfer the call answers their phone
before you transfer the call. You can consult with them before completing the transfer.
3.15.1. Blind Transfer
To do Blind transfer:
1. During an active call, press the Transfer ( ) hot key.
2. The active call is placed on hold, and an entry screen is displayed for the number
you want to transfer to.
3. Press the Transfer ( ) hot key to complete the blind transfer.
3.15.2. Semi-Attended Transfer
To do Semi-Attended transfer:
1. During an active call, press the Transfer ( ) hot key.
2. The active call is placed on hold, and an entry screen is displayed for the number
you want to transfer to.
3. Press Navigation OK or “Dial” soft-key to transfer the call to the number you want
to
transfer to.
4. Wait until you hear a ringback tone, then press the Transfer ( ) hot key to
complete the semi-attended transfer.