ROHO nexus SPIRI cushion - Manual (Page 11)

10
Limited Warranty
What is covered?
ROHO, Inc. covers any defects in materials or workmanship of the product. Any substitutions of
supplied components will void the warranty.
For how long?
24 months from the date the product was originally purchased, with the exception of the cover,
which has a 12-Month Limited Warranty.
What we will do.
Within a reasonable amount of time after you return the product to us, we will repair or replace
any defect in material and workmanship and ship it back to you, all free of charge.
What we will not do.
We will not repair a product free of charge if it has been misused, damaged by an accident, or
damaged from " an act of Nature", e.g., flood, tornado, earthquake, fire.
What the customer must do.
Within the
U.S.A., the customer must contact ROHO, Inc. to obtain a Return Authorization
Number and a completed Return Authorization Form must be included with the product when
returned. The Return Authorization Form can be obtained from our website at www.
therohogroup.com or by contacting Customer Service at 1-800-851-3449 toll free.
Outside the
U.S.A., contact the nearest ROHO distributor. See website for current list of ROHO distributors
(www.therohogroup.com).
Failure to submit a Return Authorization Form may result in the product being returned without
evaluation or repair.
Questions.
Call our Customer Service Department toll free from
U.S.A. at (800)-851-3449. Outside the
U.S.A. call your distributor or the ROHO Customer Service Department at
1-618-277-9150.
Disclaimer
Any implied warranties, including the MERCHANTABILITY and FITNESS FOR A PARTICULAR
PURPOSE are also limited to the period of time specified above from the date of original
purchase and any action for a breach of such warranties or any express warranties herein must
be commenced within this time. ROHO, Inc. shall not be responsible for any incidental or
consequential damages with respect to economic loss or injuries to property, whether as a
result of a breach of express or implied warranties, or otherwise. ROHO, Inc. will not be
responsible for the results of careless handling, unreasonable or improper use of this product.
Your Rights and the Effect of this Warranty upon Them
This warranty restricts the duration of all implied warranties as noted above and limits or
excludes recovery for incidental or consequential damages. Some jurisdictions do not allow
limitations on how long implied warranties will last and some jurisdictions do not allow the
exclusion or limitation of consequential or incidental damages, so those provisions may not
apply to you. While this warranty gives you specific legal rights, you may also have other rights
which vary from jurisdiction to jurisdiction
.