Stage 5: video transfer and charge, Step 1 – video upload/download, E 16 – Taser Axon-Flex User Manual

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Stage 5: Video Transfer and Charge

Step 1 – Video Upload/Download

Option A –Camera Upload to EVIDENCE.com Using the ETM

1. Make sure the ETM is powered on and connected to the internet.

2. Turn the controller or body camera off.
3. If you are using the AXON flex system, unhook the wire from the controller and camera.

4. Dock the camera into a puck in the ETM. (Initial connection will show a momentary red

LED on the camera.)

System Status

Camera Bottom LED Indication

Uploading data

Blinking yellow

DO NOT remove the camera from the ETM

Device ready (all videos uploaded successfully) Solid green

In queue awaiting upload

Solid yellow

Initial connection (momentary)

Solid red

Device not assigned, agency mismatch, or

camera set in the offline mode

Blinking red

Consult ETM support page.

ETM has no communication with camera

LED off

Firmware update, extremely low battery, or

memory full

Blinking red and yellow

DO NOT remove the camera from the ETM

Network error

Blinking red, yellow, and green

Note: If an AXON setting (e.g., orientation, audio, video setting) has changed in EVIDENCE.com this will be updated while the camera is docked
in ETM.

Option B – Flex Camera Upload to EVIDENCE.com Using EVIDENCE Sync Software

1. Click Start and select All Programs.
2. Click TASER International and select SYNC.

3. Type your login information and click Submit.
4. Connect the camera to the computer using the 2.5 mm to USB cable.

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