Troubleshooting, 0 troubleshooting tips – Datamax S-Class ST-3210 User Manual

Page 47

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ST/SV-3210 and ST/SV-3306

37

Troubleshooting


5.0 Troubleshooting Tips


This section addresses common problems and suggests solutions. While
not all situations can be addressed, many suggestions may prove helpful;
however, if a problem persists or is not covered in this text, contact
Datamax Technical Support or a qualified service technician.

þ Note: If the Fault Indicator is lit, the FEED button must be pressed

to clear the alarm after completing the corrective action.



If experiencing this problem…

Try this solution…

The printer fails to power-up:

Ÿ

The AC voltage configuration for the

printer may be incorrect; see Section
3.0. (If connected while incorrectly
configured, the line fuse may be blown
as a result; call for service.)

Ÿ

The AC power cord may be faulty; try

another cord.

Ÿ

The AC outlet may be faulty; try

moving the printer to another wall
outlet.

All three indicator lights are ‘On’:

Ÿ

Ensure that the printer has been

configured to match the AC line
voltage; see Section 3.0.

Ÿ

The printer has failed to initialize; call

for service.

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