COWON iAUDIO 9 - Manual (Page 45)

45 iAUDIO 9
+ Troubleshooting
+ I am still confused even after reading the manual.
COWON website(www.COWON.com) provides support for users
of COWON products with FAQ (Frequently Asked Questions).
Users are strongly encouraged to check out the website for
further information regarding product usages and firmware
upgrades. For individual inquiries, please contact us on-line as
we will try to help you as best as we can.
+ I would like to set the device as factory default.
There are two choices when setting the device as factory default.
1. Connect the device to PC and format as FAT32 file system.
Note that this procedure will erase the data in the device.
2. Delete the PARAM.CFG file in the System folder.
+ The player does not turn on.
If the battery is completely discharged, charge the battery before
you start the player. The charging time may vary depending on
the battery’s discharge status. If the player does not work at all,
press the RESET button on the rear side. For your information,
RESET will just disconnect the power and does not damage the
product or delete any files stored on the device.
+ The touch pad and buttons do not work properly.
Check if the power switch is positioned to HOLD.1
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there is any file available
in the player. If there is no file in the player, you will not hear any
sound. Please note that corrupted files will result in a noise or
discontinued playback. Make sure the earphones are connected
properly. Impurities in the earphone jack can cause a noise.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable files only. To view all files
that you have stored, select the Browser mode. Please note that
System folder will not appear in the Browser.