COWON SP2 - Manual (Page 16)

COWON SP2 33
COWON’s Warranty Policy
[Important Notes]
The terms and conditions of this COWON’s Warranty(hereafter referred to as “War-
ranty”) are only valid in the countries that the COWON product (hereafter referred as
“Product”) was originally purchased.
As warranty service is only available from within the country where the products
were originally purchased, you may be required to ship products, at your expense,
to the authorized service center for the country where the products were pur-
chased. COWON will repair or replace products if they fail to function properly dur-
ing the warranty period, subject to any conditions and/or limitations stated herein.
Warranty Coverage
COWON warrants products and accessories against defects for a period of one
year and three months respectively from the date of original purchase. If a defect
arises and a valid claim is received by COWON within the Warranty Period, at its
option, COWON will repair or replace the product without charge, using new or
refurbished replacement parts.
But the shipping expense may be required to be paid according to the region and
the warranty service may take longer if service parts are not available.
Exclusions and Limitations
This warranty does not apply when failure is due to shipping damage, accident,
alteration, modification, unauthorized service, misuse, abuse, use with incompatible
accessories or attachments (such as third party’s service parts or accessories),
failure to follow COWON’s operation, maintenance or repacking instructions,
failure to use items supplied by COWON (such as adapters and cables), or claims
made after the duration of this warranty, and failure with the serial number which
is altered, defaced or removed, and natural calamity, force majeure, unforeseeable
accidents and any other external factors beyond the control of COWON.
COWON makes no other warranties, express, implied, or of merchantability or
fitness for a particular purpose for products.
Note: Before you deliver your product for warranty service it is your responsibility
to backup all data, including all software programs.
COWON is not responsible for data that may be lost or damaged during
transit or a repair.