15 troubleshooting – Flowserve 3400IQ Digital Positioner User Manual

Page 76

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Logix 3400IQ Digital Positioner FCD LGENIM3401-00 – 06/06

6

15 Troubleshooting

Table XVIII: Troubleshooting

Failure

Probable Cause

Corrective Action

No LED is

blinking

Voltage of supply source is not high enough

Verify that voltage source can supply at

least 9 V

Current draw incorrect

Verify current draw of device (23 mA) and

that of other devices on the loop aren’t

pulling too much current

Erratic

communica-

tions

Maximum cable length or cable impedance

exceeded

Check cable conduction size, length and

capacitance. Refer to Section 6.4, “Cable

Requirements”

Improper grounding

Terminate and ground segment properly.

Interference with I.S. barrier

Must use FF-compatible I.S. barrier

Host FB card not configured or connected

correctly

Check connections and configurations of

card

Unit does not

respond to

Final Value

commands

Unit is in Auto mode

Put in OOS mode

Error occurred during calibration

Check blink codes on positioner and correct

calibration error. Recalibrate

Valve position

reading is

not what is

expected

Positioner tubing backwards

Re-tube the actuator

Stem position sensor mounting is off 180°

Remount position sensor

Stroke not calibrated

Perform RE-CAL

Tight shutoff is active

Verify settings using PC or handheld software

Customer characterization or soft stops

active

Verify customer characterization and soft

stops

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