HiTi P910L User Manual - Manual (Page 23)

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Chapter 5. In order to more comfortably use
Paper Pre-Cut function can be turned off through the printer driver.
Caution: Dust on the surface of the paper may damage the thermal head.
Clean the dust on the paper surface and install the paper roll into the printer.
Caution: Clean the finger print on the paper surface to avoid the finger
print on the print image.
Caution: Paper may be installed and fixed on improper direction, but
maybe oblique direction.
Caution: Not straight cut of paper edge may cause paper jam. To prevent
paper jam, recommend to use pre-cut function of paper roll. In case of paper jam or
print incompletion, reinstall the paper roll and use pre-cut function.