Laminator Direct EZ-LAM II - Manual (Page 17)

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CAUTION! The Heat Shoes are hot! Please use caution when cleaning the rollers or Heat
Shoes or when removing wrap-arounds. Be careful with sharp objects, cutting a rubber roller
will ruin it and result in void of warranty.
Warranty & Return Policy...
Warranty:
Your laminator is warranted to be free of defects in material and workmanship for a period of 1 year
from the date of original purchase. In the event of a manufacturers defect in materials or workmanship
or for assistance with the operation of a malfunction, please email [email protected]. Include
the model number, serial number, dealer purchased from and the date of purchase. Also please attach
pictures of the problem and explain in detail the issues you are having and a technician will get back to
you within 24 hours.
Laminators Specialties, Inc. makes no other warranty stated or implied except as stated above. This
warranty does not cover damage to the machine that occurs as a result of misuse, wrap-around or
improper handling, or damage to prints. If you receive your machine with shipping damage please
contact your dealer right away. All freight charges to ship machine back are your responsibility.
Return Policy:
If your laminator is not operating properly, first review the Operating Instructions and the
troubleshooting guide. If the malfunction cannot be corrected, contact your dealer for instructions. Be
sure to have your machine serial number and date of purchase handy.
If the laminator must be returned to the dealer, There will be a 20% restock fee and it is your
responsibility to ensure that it is shipped back in original packaging. Failure to do this will void all
warranties. If you do not have the original packaging. please contact your dealer for purchase at an
additional charge. All freight charges to ship machine back are your responsibility. Shipping
damage as a result of improper packaging is not covered under the terms of this warranty.