Chapter 9 troubleshooting – Lumens Technology DC-A11 User Manual
Page 60
English
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Chapter 9 Troubleshooting
This chapter describes problems you may encounter while using DC-A11. If you
have questions, please refer to related chapters and follow all the suggested
solutions. If the problem still occurred, please contact our distributors or service
center.
No.
Problems
Solutions
1
LED indicator
light OFF after
DC-A11 is
powered on
Please make sure DC-A11 has enough battery
power (the battery indicator lights blue). If the battery
indicator lights red, please connect the power cord
to charge the device.
2
The WPS button
on the wireless
Dongle cannot be
used
If the WPS button on the wireless Dongle cannot be
used, open the Wireless LAN Utility and go to the
[Wi-Fi Protected Setup] page. Click [Push Button
Config] to enable the WPS connection.
3
Automatic
connection failed.
1. Check the WPS settings. Please refer to
would like to check the WPS connection setting
2. If the device still fails to connect to the network
automatically, please follow manual connection
steps by referring to
6.1.2 Manual Connection
.
4
Auto connection
is always timed
out
It is recommended that you use the manual
connection. Please refer to
6.1.2 Manual
connection
.
5
DC-A11 network
connection failed.
1.
Please make sure that there’s no obstacle
between the DC-A11 and the wireless Dongle
that interferes with signals. Keep a proper