Power connection sequence, Bios startup, Windows startup – Grass Valley K2 Solo 3G Client Service Manual v.9.0 User Manual

Page 75

Advertising
background image

Corrective Actions

Possible Causes

Problem

Replace the keyboard or mouse.

The keyboard or mouse is faulty.

The K2 Solo 3G system does
not respond correctly when one
or more of the keys on the
keyboard are pressed or the
mouse is used.

Restore default settings by
restoring the system drive image
from a recent backup image.

K2 Solo 3G system system
settings have been tampered
with.

Power connection sequence

The following table lists the sequence of behaviors you should expect to see and/or hear as you
connect the first power cable to a normally operating K2 Solo 3G system. If you observe behaviors
other than those listed, refer to related topics in "K2 Summit Production Client Service Manual" to
investigate potential problems.

If not, refer to the following.

On the K2 Solo 3G system front panel or
chassis, look/listen for the following…

In this
time…

Power supply problems

on page 77

Power supply fans go on and stay on.

0 seconds

Power on LED goes on and stays on.

Media disk problems

on page 82

Drive busy LED goes on then off.

This power connection sequence assumes that before power was removed, the K2 Solo 3G system
was properly shut down from AppCenter, from the Windows operating system, or from the standby
button. If the power was removed without a proper shutdown, when the first power cord is connected
the K2 Solo 3G system might go directly to the startup sequence.

Related Topics

Shutdown/restart problems

on page 74

BIOS startup

A few seconds after startup, on the VGA monitor a screen displays BIOS information, with
instructions about how to access settings. While this information is displayed, press the key on the
keyboard as instructed to enter the BIOS settings pages. When the BIOS completes the Windows
operating system begins to load.

If during the BIOS time a message appears that requires your input or if the K2 Solo 3G system
does not progress to Windows startup, it indicates a problem at the motherboard level. To correct
problems of this nature, contact Grass Valley Support.

Windows startup

After the host startup processes complete the Windows operating system starts up. Normally the
Windows operating system completes its processes automatically without the need to press keys or
respond to messages. When the Windows startup is complete the Windows logon dialog box is
displayed.

06 November 2012

K2 Solo 3G Service Manual

75

Troubleshooting problems

Advertising