Grass Valley K2 Summit Client Service Manual Nov.23 2009 - Manual (Page 75)

12 October 2009 K2 Summit Production Client Service Manual 75
Chapter
4
Troubleshooting problems
If you think there is something wrong (broken) with your K2 client system, go
through the following preliminary steps:
• “Step 1: Check configurations” on page 76
• “Step 2: Check connections and external equipment” on page 76
• “Step 3: Check system status messages” on page 76
• “Step 4: Identify problems using the startup sequence” on page 76
Then use the following topics to troubleshoot specific problem areas:
• “Shutdown/restart problems” on page 78
• “Checking external equipment” on page 79
• “Power connection sequence” on page 79
• “BIOS startup” on page 80
• “Windows startup” on page 80
• “K2 Summit Client system startup” on page 80
• “Windows startup problems” on page 81
• “Codec board problems” on page 81
• “Power supply problems” on page 82
• “Video problems” on page 83
• “Audio problems” on page 83
• “Timecode problems” on page 84
• “Operational problems” on page 85
• “System problems” on page 86
• “Storage problems” on page 87
• “Network, transfer, and streaming problems” on page 90