Conventions used in this guide, Getting help – Enterasys Networks Enterasys Matrix 9034310-01 User Manual

Page 15

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Conventions Used in This Guide

Matrix DFE-Platinum Series Installation Guide xiii

Conventions Used in This Guide

The following conventions are used in this guide.

Lowercase x: Indicates the general use of an alphanumeric character (for example, 6x1xx, the x’s 
indicate a combination of numbers or letters).

Getting Help

For additional support related to the modules or this document, contact Enterasys Networks 
using one of the following methods:

Before contacting Enterasys Networks for technical support, have the following information 
ready:

Your Enterasys Networks service contract number 

A description of the failure

A description of any actions already taken to resolve the problem (for example, changing 
mode DFE‐Platinum modules, rebooting the unit)

The serial and revision numbers of all involved Enterasys Networks products in the network

A description of your network environment (for example, layout, cable type)

Network load and frame size at the time of trouble (if known)

Note: Calls the reader’s attention to any item of information that may be of special importance.

Caution: Contains information essential to avoid damage to the equipment.

Precaución: Contiene información esencial para prevenir dañar el equipo.

Achtung: Verweißt auf wichtige Informationen zum Schutz gegen Beschädigungen.

Electrical Hazard: Warns against an action that could result in personal injury or death due to an
electrical hazard.

Riesgo Electrico: Advierte contra una acción que pudiera resultar en lesión corporal o la muerte
debido a un riesgo eléctrico.

Elektrischer Gefahrenhinweis: Warnung vor sämtlichen Handlungen, die zu Verletzung von
Personen oder Todesfällen – hervorgerufen durch elektrische Spannung – führen können!

World Wide Web

www.enterasys.com/services/support/

Phone

1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:

www.enterasys.com/services/support/contact/

Internet mail

[email protected]
To expedite your message, type [SWITCHING] in the subject line.

To send comments concerning this document to the Technical Publications Department:

[email protected]

Please include the document Part Number in your email message.

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