Customer support, Trademarks, Regulatory information – GoPro Hero 5 Black User Manual

Page 47: Troubleshooting, Customer support trademarks regulatory information

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TROUBLESHOOTING

I DON’T KNOW WHAT SOFTWARE VERSION I HAVE

From the main screen, swipe down. Then tap Preferences > About This
GoPro. The Version Number displays the software version that you
are running.

I CAN’T FIND MY CAMERA’S SERIAL NUMBER

The camera’s serial number is listed in several places:

• In Preferences > About This GoPro
• On the inside of the battery bay (remove the battery to see it)
• On your camera’s microSD card (in the version.txt file in the

MSC folder)

For more answers to commonly asked questions, see gopro.com/help.

CUSTOMER SUPPORT

TRADEMARKS

REGULATORY INFORMATION

To see the complete list of country certifications, refer to the Important
Product + Safety Instructions included with your camera or visit
gopro.com/help.

GoPro, HERO, Protune, and SuperView are trademarks or registered
trademarks of GoPro, Inc. in the U.S. and internationally. Other names and
marks are the property of their respective owners.

GoPro is dedicated to providing the best possible service. To reach GoPro
Customer Support, visit gopro.com/help.

130-18416-000 REVB

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