Service and maintenance, Service, Technical support – Rose Electronics Vista AV User Manual

Page 11

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SERVICE and MAINTENANCE

Vista AV Installation and Operations Manual

7

Service

This Unit does not contain any internal user-serviceable parts. In the event
a Unit needs repair or maintenance, you must first obtain a Return
Authorization (RA) number from Rose Electronics or an authorized repair
center. This Return Authorization number must appear on the outside of the
shipping container.

See Limited Warranty for more information.

When returning a Unit, it should be double-packed in the original container
or equivalent, insured and shipped to:

Rose Electronics

Attn: RA__________

10707 Stancliff Road

Houston, Texas 77099 USA



Technical Support

If you are experiencing problems, or need assistance in setting up,
configuring, or operating your Vista AV, consult the appropriate sections of
this manual. If, however, you require additional information or assistance,
please contact the Rose Electronics Technical Support Department at:

Phone: (281) 933-7673

E-Mail: [email protected]

Web: www.rose.com


Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday
through Friday.

Please report any malfunctions in the operation of this Unit or any
discrepancies in this manual to the Rose Electronics Technical Support
Department.




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