System troubleshooting, Troubleshooting – Rose Electronics CrystalView EX5 DVI User Manual

Page 14

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TROUBLESHOOTING

10

CrystalView EX5 Installation and Operations Manual

System Troubleshooting

All LEDs on the Transmitter or Receiver are off

Check the DC power adapter connection to the Unit

Verify there is power at the power source

Link LED on the Transmitter and Receiver are off

Check the CAT5e Link connections on the Transmitter and Receiver

Video and/or USB performance is not satisfactory

High amount of network traffic, reduce the number of CrystalView EX5
units on the network or reduce the network traffic.

Graphic/video settings do not list the specific resolution

Up to date video drivers are not installed

Resolution is not supported (See Appendix B)

The CrystalView EX5 Transmitter and Receiver indicators will provide
information about the operation, connectivity and data transmission.
Observe these indicators and refer Table 1 and Table 2 for a description of
the indicator states.

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