ProSoft Technology RLX-IFH9E-A - Manual (Page 74)

Diagnostics and Troubleshooting RLX-IFHE ♦ RadioLinx Industrial Wireless
User Manual RadioLinx® Industrial Frequency Hopping Ethernet Radios
Page 74 of 109 ProSoft Technology, Inc.
November 19, 2013
3.4 Troubleshooting ControlScape FH Error Messages
ControlScape FH displays informative error messages for many types of
communication problems. The following topics describe how to interpret these
messages.
3.4.1 Radio Configuration Status Dialog Box
The Radio Configuration Status dialog box opens when you attempt to
communicate with a radio network in Diagnostic mode, and ControlScape FH is
not able to connect with any radios on the network.
 Click Retry to attempt an automatic baud rate detection sequence.
 Click Cancel to quit attempting to connect to a radio.
3.4.2 Invalid Password Dialog Box
The Invalid Password dialog box opens when you enter the network password
incorrectly. Check the status of the Caps Lock key on your keyboard, and then
try entering the password again.
 OK: Click the OK button to save your selection and close the dialog box.
 Help: Click the Help button to read the online help for ControlScape.
3.4.3 Check the Ethernet cable
If you connect a radio and the Ethernet LED does not light on the radio, you may
have used the wrong cable type. In other words, you may have used a cross-
over cable when you should have used a straight-through cable, or vice versa.
Use a straight-through cable when connecting the radio to an Ethernet hub or a
10/100 Base-T Ethernet switch. Straight-through cables are used in most cases.
Use a cross-over cable when connecting the Ethernet radio directly to any device
that is NOT a switch or a hub (for example, a direct connection to a PC, PLC, or
printer).