Ericsson BusinessPhone - Manual (Page 15)

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BusinessPhone Call Centre Supervisor - Standard
Installation Guide
EN/LZT BS 102 063/S R2B
15
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The PC should be prepared for installation using the manufacturer’s instructions
to format the hard disk and install MS Windows 3.11 (Windows for Work-
groups) or MS Windows 95/98 if necessary. Any checks suggested by the
PC Manufacturer should be carried out to ensure the correct functioning of the
PC and the monitor.
Operating System Software
One of the following System Software is required to run CCS on a PC:
• Windows for Workgroups 3.11
• Windows 95 and
• Windows 98.
Application Software
The application software is supplied on the CD-ROM. A setup utility is provided
to correctly unpack the packed software, create directories and aimed .INI files
(Windows for Workgroups 3.11) or .REG files (Windows 95) as required.
The application requires the Borland Database Engine and Crystal Reports v4.0
(v5.0 for CCS V2.x) runtime. The Borland Database Engine is provided on the
CD-ROM and has to be installed manually before installing CCS software. The
required Crystal Reports software is automatically installed with the CCS.
Registration
Please register your copy of the CCS, so that Ericsson can provide you with tech-
nical support.
To register your CCS product, complete the enclosed Software License Agree-
ment and forward the information to your distributor or to the next Ericsson
company by fax or via mail.
About Ericsson
More information about Ericsson services and our Local Companies are available
on the Ericsson Database on Demand on the World Wide Web. To open the Eric-
sson Home Page, use the URL:
http://www.ericsson.com