Ericsson BusinessPhone - Manual (Page 5)

BusinessPhone Call Centre Supervisor - Standard
Installation Guide
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What’s new in Release 2.4............................................................................................. 9
Combined Installation Setup .............................................................................................. 9
Supporting Windows 95, 98 for all versions....................................................................... 9
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Exchange
Requirements............................................................................................................... 13
Computer
Requirements............................................................................................................... 13
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Serial Ports................................................................................................................... 16
Exchange to
PC Connection ............................................................................................................. 16
Adaptation Unit............................................................................................................. 16
System Printer.............................................................................................................. 16
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Borland Database Engine (DBE) ................................................................................. 17
BusinessPhone Call Centre Supervisor ....................................................................... 20
Upgrade Database from CCS V1.x to CCS V2.x ............................................................. 24
Restart the System .......................................................................................................... 26
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Database Configuration ............................................................................................... 28
Setting Aliases ............................................................................................................. 29
Paradox Driver ............................................................................................................. 31
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Start Up Group ............................................................................................................. 32