Qlwldo 6wduw 8s – Ericsson BusinessPhone User Manual

Page 33

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,QLWLDO 6WDUW 8S

BusinessPhone Call Centre Supervisor - Standard

Installation Guide

EN/LZT BS 102 063/S R2B

33

• via Windows taskbar:

Click Start on the taskbar
Point to Programs
Point to Ericsson CCS

Windows for Workgroups 3.11

In Windows for Workgroups 3.11 you can see the Ericsson CCS Program Group
in the MS File Manager.

/LQN 6WDWXV
To check the status of the connection between the exchange and the PC after hav-
ing started the Call Processor, you can use the following function (only available
in CCS V2.x):

Click on Call Processor on the Windows taskbar by using the right mouse
button.

The Link Status will be displayed.

Time / Date Format

It is strictly recommended to set up the time and date format of your operating
system in the following format:

Time:

HH:MM:SS(e.g. 17:04:34)

Date:

DD/MM/YY(e.g. 02/03/98 for March 2, 1998)

Make sure that you have configured 4 digits for the "Year digits" in the date
format after the Year 1999 (Millenium).

Date:

DD/MM/YYYY

You can check and/or change your settings in the Windows Control Panel under
country settings.

This time and date format is used in several menus to set actions to take place or
to generate reports.

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