Epson Action Laser User Manual

Page 171

Advertising
background image

Printing Problems

Problem

Solution

The

ON

LINE

message appears but

nothing is printed

(continued).

The test prints do not

The printer must be set off line when

print.

running a test print.

The printer stops

printing and the

display reads

CHANGE DRUM,

TONER EMPTY,

or

PAPER EMPTY.

Your software may not be installed

properly for your printer. Make sure the

currently selected printer mode matches

your program’s printer driver.

You may have installed an incompatible

font cartridge. Try the test print again

without the cartridge installed, or with a

different cartridge.

If the problem continues, service by an

authorized Epson Customer Care Center

is needed.

Replace the component specified. See

Chapter 4 for paper loading instructions.

See Chapter 6 for toner and drum

replacement instructions.

Troubleshooting

7-15

Advertising