Are you sending or receiving a very complex fax, Is there a poor phone line connection, Faxes are not printing or are printing incorrectly – HP 3300mfp User Manual
Page 189: Is there media in the media input tray, Is the receive to pc option selected, Is the autoreduction setting set correctly, Faxes are printing on two pages instead of one
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Faxes are transmitting or being received very slowly 187
Faxes are transmitting or being received very slowly
Are you sending or receiving a very complex fax?
A complex fax, such as one with many graphics, takes longer to be sent or received.
Does the receiving fax machine have a slow modem speed?
The product only sends the fax at the fastest modem speed the receiving fax machine can use.
Is the resolution at which the fax was sent or received very high?
A higher resolution typically results in better quality, but also requires a longer transmission time. If
you are receiving the fax, call and ask the sender to lower the resolution and resend the fax.
If you are sending, lower the resolution and resend the fax. See
Changing the default resolution
to
change the default setting.
Is there a poor phone line connection?
If there is a poor phone line connection, the product and the receiving fax machine slow down the
transmission to adjust for errors. Hang up and resend the fax. If this does not work, have the
phone company check the phone line.
Faxes are not printing or are printing incorrectly
Is there media in the media input tray?
If there is no media, load the media input tray. Any faxes received while the input tray is empty are
stored in memory and will print once the tray has been refilled.
Is the receive to PC option selected?
If the receive to PC option is selected, faxes are being received by the computer. See
for information on this setting.
Faxes are printing on two pages instead of one
Is the autoreduction setting set correctly?
If you want faxes to be reduced to fit on one page, the autoreduction setting should be on. If the
setting is off, faxes may print on multiple pages. See
Changing autoreduction settings for incoming
to adjust the setting.
Received faxes are too light or are printing only on half of the page
Did the product run out of toner while printing a fax?
The product stores up to 10 of the most recently printed faxes. As soon as possible, replace the
print cartridge and see
.