HP Photosmart Premium Fax C410 - Manual (Page 171)

3. Press the down arrow button to highlight Fax Speed, and then press OK.
4. Press the down arrow button to select one of the following settings, and then press
OK.
Fax speed setting Fax speed
Fast (33600) v.34 (33600 baud)
Medium (14400) v.17 (14400 baud)
Slow (9600) v.29 (9600 baud)
Cause: The Fax Speed setting might have been set too fast.
If this did not solve the issue, try the next solution.
Solution 2: Check for error messages on the display
Solution: If an error condition exists that is preventing the product from printing
faxes, review the display for information on the error condition. Make sure:
• The product is on. Press the On button to turn on the product.
• The product is set up correctly for faxing. See the printed documentation for more
information.
• There is paper loaded in the input tray.
• There is no paper jam.
• The print carriage is not stalled or blocked. Turn off the product, remove any
objects that are blocking the print cartridge carriage (including any packing
materials), and then turn on the product again.
• The print cartridge door is closed. If not, close the print cartridge door, as shown
below:
NOTE: If the product has an alignment message, you might be able to press the
button next to OK to clear the message and resume faxing.
After you resolve any problems found, the product can begin answering incoming fax
calls.
Fax troubleshooting 169
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