The attention light blinks, The all-in-one shuts down unexpectedly – HP 9100 series User Manual
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Solving all-in-one problems 155
The Attention light blinks
Either an event has occurred that requires user intervention or an error has occurred. For
example, a cover might not be closed correctly, or the carriage might be jammed.
z
Check the control panel for messages
• Press
(help) to display a message that explains the problem. See
and follow the recommended actions to resolve the condition.
z
Restart the all-in-one
• Some of these messages can be cleared by restarting the all-in-one. Press
(P
OWER
)
to turn off the all-in-one. Wait a few seconds, and then turn it on again. Even if the
problem persists, restarting the all-in-one often gives you the ability to continue with
other functions. Also, the message that appears on the control-panel display after you
restart might provide more specific information about the problem.
• If the message persists, write down the error code, and then go to HP Instant Support
to learn more about possible causes for the message. See
for more
information.
• If the problem persists, service is required. See
for
more information.
The Attention light blinks alternately with the Ready light
A critical error has occurred and the all-in-one requires attention.
z
Check the control panel for messages
• A message usually accompanies this indicator. See
follow the recommended actions to resolve the condition.
z
Restart the all-in-one
• Some of these messages can be cleared by restarting the all-in-one. Press
(P
OWER
)
to turn off the all-in-one. Wait a few seconds, and then turn it on again.
• If the message persists, write down the error code, and then go to HP Instant Support
to learn more about possible causes for the message. See
for more
information.
• If the problem persists, service is required. See
for
more information.
The all-in-one shuts down unexpectedly
z
Check the power
• Make sure that the power cord is securely connected to both the all-in-one and to a
working power outlet, and that the all-in-one is turned on. The Ready light on the
control panel should be green.
• Try restarting the all-in-one. Press
(P
OWER
) to turn off the all-in-one. Wait a few
seconds, and then turn it on again.