Troubleshooting guide – Hearth and Home Technologies Wood Burning Fireplace HST-42D User Manual

Page 13

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Troubleshooting Guide

Start Fire Problems

Possible Cause

Solution

Can’t get fi re started
Excessive smoke or spillage
Burns too slowly
Smolders, sizzles

Not enough kindling/paper or no
kindling/paper

Use dry kindling, more paper. Arrange kindling &
wood for air movement.

Damper closed/not fully open

Open damper.

Not enough air for fi re to ignite

Check for restricted cap/shroud.

Open air kit (if installed).
Check for fl ue blockage.

Pre-warm fl ue before starting fi re (refer to starting
fi re section).

Check for adequate vent height (refer to chimney
assembly section).

Open window below the fi replace towards the
wind.

Wood condition is too wet, too
large

Use dry, seasoned wood (refer to wood fuel
section).

Bed of coals not established
before adding wood

Start with paper & kindling to establish bed of
coals (refer to starting fi re section).

Flue blockage such as birds’
nests or leaves in termination
cap

Have chimney inspected for creosote and cleaned
by a certifi ed chimney sweep.

Down draft or negative pressure
Competition with exhaust
devices

Do not use exhaust fans during start-up (refer to
negative pressure section).

Open window below the fi replace towards the
wind.

Fire burns too fast

Extremely dry or soft wood

Mix in hardwood.
Mix in less seasoned wood after fi re is established
(refer to wood fuel section).

No glass doors

Add glass doors to slow down air fl ow.

Overdrafting

Check for correct vent height; too much vertical
height creates overdrafting.

Check location of vent termination (refer to
chimney assembly section).

Heat & Glo • HST-42D • 27177 • Rev AB • 11/08

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