HP 2200 - Manual (Page 86)

warranty information 80
hp psc 2200 series
returning your hp psc 2200 series for service
Before returning your HP PSC for service, you must call HP Customer Support. See
hp customer support on page 75 for steps to take before calling Customer Support.
hewlett-packard limited global warranty statement
extent of limited
warranty Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each
HP PSC 2200 Series product (“Product”), including related software, accessories,
media, and supplies, shall be free from defects in material and workmanship for the
duration, which begins on the date of purchase by the Customer.
For each hardware Product, the duration of HP’s limited warranty is one year for
parts and one year for labor. For all other Products, the duration of HP’s limited
warranty for both parts and labor is ninety days.
For each software Product, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any Product
shall be uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal use
of a Product, and does not cover any other problems, including those which arise as
a result of (a) improper maintenance or modification, (b) software, accessories,
media, or supplies not provided or supported by HP, or (c) operation outside the
Product’s specifications.
For any hardware Product, the use of a non-HP ink cartridge or a refilled ink
cartridge does not affect either the warranty to the Customer or any HP support
contract with the Customer. However, if Product failure or damage is attributable to
the use of a non-HP or refilled ink cartridge, HP shall charge its standard labor and
materials charges to service the Product for the failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any
Product, HP shall either repair or replace the defective Product, at HP’s option.
Where labor charges are not covered by HP’s limited warranty, repairs shall be at
HP’s standard charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is
covered by HP’s warranty, HP shall, within a reasonable time after being notified of
the defect, refund the purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns
the defective Product to HP.
Any replacement product may be either new or like-new, provided that it has
functionality at least equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts,
components, or materials equivalent to new in performance.
HP's limited warranty for each Product is valid in any country or locality where HP
has a support presence for the Product and where HP has marketed the Product. The
level of warranty service may vary according to local standards. HP shall have no
obligation to alter the form, fit, or function of the Product in order to make it operate
in a country or locality for which the Product was never intended to operate.
limitations
of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP