Heath Zenith Wireless Chime 598-1172-04 - Manual (Page 5)

-5- 598-1172-04
TROUblESHOOTING
A. Chime does not sound:
• Make sure push button and chime codes are the same (see Figure 10).
• Check orientation of push button and chime batteries. (See diagram inside push button
and chime for correct battery orientation.)
• Check charge of push button and chime batteries, replace if necessary.
B. Chime sounds when not intended (false triggers): Chime is receiving interference from
another wireless device; change the code setting (see Code Setting below).
C. Batteries seem OK, but the chime does not work when installed:
• Do not mount chime or push button on metal or near metal studs. This reduces the
transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims to move chime or push
button off metal surface.
• Concrete floors may reduce range. Move chime away from floor.
• Try locating chime closer to push button.
D. Code Setting:
It is recommended to only change one code position at a time and then check to see if system
is functioning properly.
1. Open the cases and locate the jumpers on both the push button and chime (see Figure
10).
2. The push button and chime both have eight different jumper locations. Jumper positions 1
through 7 are used for setting the code.
Continued