Printer control-panel problems – HP 2700 User Manual

Page 123

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Printer control-panel problems

The following table lists common printer control-panel problems and suggested solutions for resolving
them.

Control-panel settings do not work correctly

Cause

Solution

The printer control-panel display is blank, even when the fan
is running.

Fans might run while the printer is in standby mode (off). Press
the printer power switch to turn on the printer.

Printer settings in the software program or printer driver differ
from the printer control-panel settings.

Confirm that the settings in the program and printer driver are
appropriate. The program settings override the printer-driver
and control-panel settings, and the printer-driver settings
override the control-panel settings.

Control-panel settings were not correctly saved.

Select the control-panel settings again, and then press

OK

. An

asterisk (*) should appear to the right of the setting.

If the printer is on a network, another user might have changed
printer control-panel settings.

Consult the network administrator to coordinate changes to
printer control-panel settings.

Unable to select tray 3 (optional 500-sheet input tray)

Cause

Solution

Tray 3 does not appear as an input tray option on the
configuration page or on the control panel.

Tray 3 appears as an option only if it is installed. Verify that
tray 3 is installed correctly.

Tray 3 does not appear as an option in the printer driver.

Verify that the printer driver configuration recognizes tray 3.
See the printer driver Help to set up and configure additional
trays. See

Opening the printer drivers

.

ENWW

Printer control-panel problems

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