HP 2700 - Manual (Page 134)

Using the HP ToolboxFX to troubleshoot print-quality problems
From the HP ToolboxFX software you can print a page that helps identify which print cartridge is causing
the problem. The print-quality troubleshooting page prints five bands of color, which are divided into four
overlapping sections. By examining each section, you can isolate the problem to a particular cartridge.
Section Print-cartridge
1 Yellow
2 Cyan
3 Black
4 Magenta
● If a mark or spot appears in only one section, replace the print cartridge that corresponds to that
section.
● If a mark or line appears in more than one section, replace the print cartridge that matches the
color of the mark or line.
● If a repeating pattern of dots, marks, or lines appears on the page, clean the printer. See Cleaning
the printer . After cleaning the printer, print another print-quality troubleshooting page to see if the
defect is gone.
To print the print-quality troubleshooting page
1. Open the HP ToolboxFX. See To view the HP ToolboxFX .
2. Click the Help folder, and then click the Troubleshooting page.
3. Click the Print button, and then follow the directions on the printed pages.
124 Chapter 8 Problem solving ENWW