Control-panel messages – HP 2700 User Manual
Page 99
Control-panel messages
The control-panel messages indicate the current printer status. In addition, alert, warning, and critical
error messages indicate situations that might require action.
Alert and warning messages appear temporarily and might require that you acknowledge the message
by pressing
OK
to resume printing or by pressing
X
to cancel the job. With certain warnings, the job
might not finish printing or the print quality might be affected. If the alert or warning message is related
to printing and the auto-continue feature is on, the printer will attempt to resume printing the job after
the warning has appeared for 10 seconds without acknowledgement.
Critical error messages can indicate some kind of failure. Restarting the printer might fix the problem.
If a critical error persists, the printer might require service.
Control-panel message
Description
Recommended action
10.XXXX Supply Error
The e-label for one of the print cartridges
cannot be read or is missing.
●
10.0000 = black e-label error
●
10.0001 = cyan e-label error
●
10.0002 = magenta e-label error
●
10.0003 = yellow e-label error
●
10.1000 = black e-label is missing
●
10.1001 = cyan e-label is missing
●
10.1002 = magenta e-label is missing
●
10.1003 = yellow e-label is missing
1.
Reinstall the print cartridge.
2.
Turn the printer off and then on.
3.
If the problem is not solved, replace the
cartridge.
49 Error
Turn off then on
The printer experienced an internal error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
.
50.X Fuser Error
Turn off then on
The printer has experienced an error with the
fuser.
Turn off the printer, wait at least 25 minutes,
and then turn on the printer.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
If the message persists, contact HP support.
See
.
51.XX Error
Turn off then on
The printer has experienced an internal
hardware error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the printer to initialize.
If you are using a surge protector, remove it.
Plug the printer directly into the wall socket.
Use the power switch to turn on the printer.
ENWW
Control-panel messages
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