Assistance or service – Friedrich CP18C30 User Manual

Page 15

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Air conditioner power supply cord trips (Reset button

pops out)

Disturbances in your electrical current can trip (Reset

button will pop out) the power supply cord. Press and

release RESET (listen for click; Reset button will latch and

remain in) to resume operation.

Electrical overloading, overheating, cord pinching or

aging can trip (Reset button will pop out) the power

supply cord. After correcting the problem, press and release

RESET (listen for click; Reset button will latch and remain in)

to resume operation.

NOTE: A damaged power supply cord must be replaced with a

new power supply cord obtained from the product manufacturer

and must not be repaired.

Air conditioner seems to run too much

The current air conditioner replaced an older model. The

use of more efficient components may cause the air

conditioner to run longer than an older model, but the total

energy consumption will be less. Newer air conditioners do

not emit the “blast” of cold air you may be accustomed to

from older units, but this is not an indication of lesser cooling

capacity or efficiency. Refer to the efficiency rating (EER) and

capacity rating (in BTU/hr.) marked on the air conditioner.

The air conditioner is in a heavily occupied room, or heat-

producing appliances are in use in the room. Use exhaust

vent fans while cooking or bathing and try not to use heat-

producing appliances during the hottest part of the day. A

higher capacity air conditioner may be required, depending

on the size of the room being cooled.

Air conditioner cycles on and off too much, or does not

cool/heat room in cooling/heating mode

The Mode or Fan control is set to Power Saver (on some

models). Use Power Saver only when you are asleep or away

from home, since the fan does not circulate the room air

continuously. Use Low Cool, Medium Cool or High Cool for

your best comfort.

The air conditioner is not properly sized for your room.

Check the cooling capabilities of your room air conditioner.

Room air conditioners are not designed to cool multiple

rooms.

The filter is dirty or obstructed by debris. Clean the filter.

The inside evaporator and outside condenser coils are

dirty or obstructed by debris. See “Annual Maintenance.”

There is excessive heat or moisture (open container

cooking, showers, etc.) in the room. Use a fan to exhaust

heat or moisture from the room. Try not to use heat-

producing appliances during the hottest part of the day.

The louvers are blocked. Install the air conditioner in a

location where the louvers are free from curtains, blinds,

furniture, etc.

The outside temperature is below 65°F (18°C). Do not try to

operate your air conditioner in the cooling mode when the

outside temperature is below 65°F (18°C).

The temperature of the room you are trying to cool is

extremely hot. Allow extra time for the air conditioner to cool

off a very hot room.

Windows or doors to the outside are open. Close all

windows and doors.

The Vent control is set to OPEN (on some models). Push

the Vent control to CLOSED for maximum cooling and/or

heating.

The temperature set point or Thermostat control is not at

a cool enough setting. Adjust the temperature set point to a

cooler setting by pressing the minus button to reduce the

temperature or adjust the Thermostat control to a cooler

setting by turning the knob clockwise. Turn the Fan control to

Turbo Cool.

The air contitioner in the heating mode has insufficient

BTU/hr for the heating requirements of the room. Do not

use the air conditioner as a primary source of heat.

Temperature on display does not match room

temperature

When the compressor and fan motor turn off during

Power Saver mode, or after you turn off the unit, a lower

temperature reading than the actual room temperature

may be displayed for a short period of time. This lower

temperature reading is caused by the temperature sensor

being located close to the cold evaporator coil. The actual

room temperature will display within a few minutes.

Water drips from cabinet into your house

The air conditioner is not properly leveled. The air

conditioner should slope slightly downward toward the

outside. Level the air conditioner to provide a downward

slope toward the outside to ensure proper drainage. See the

Installation Instructions.
NOTE: Do not drill a hole into the bottom of the metal base

and condensate pan.

Assistance or Service

For further assistance

If you need further assistance, you can write to ask any questions

or tell us about your concerns to:

Friedrich Air Conditioning Co.

P.O. Box 1540

San Antonio, TX 78295-1540

Please include a daytime phone number in your correspondence.

For assistance, service or replacement parts

For service assistance or to locate factory-authorized parts in
your area, call our Customer Service Center at 210-357-4400,
or your nearest authorized service center. You also can visit
www.friedrich.com to locate your nearest Friedrich Service
Center.

Customer Service Dept.

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