Warning, Save these instructions, Roubleshooting – Genie QuietLift 3563435770 User Manual

Page 14: Mportant, Afety, Nstructions

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14

For Help, call 1-800-35-GENIE or visit www.geniecompany.com

T

ROUBLESHOOTING

I

F THERE IS ANY TROUBLE WITH THE

O

PENER

,

TRY

THESE SOLUTIONS BEFORE CALLING THE

H

ELP

N

UMBER

.

NOTE

In all cases, watch the opener’s lights for any flashing

trouble codes. Refer to the Flashing Light Trouble Codes

on page 16 for the problem cause and remedy.

A

Check that the opener’s AC outlet has power. Plug a lamp into the

outlet to check.
B

The motor’s automatic thermal shutoff switch may have

been activated from repeated use (opener’s lights will
flash 4 times). Wait 30 minutes for the motor to cool
down and retry.
C

Check the wall control wiring at the wall control’s and

opener’s terminals and be sure that the remote is
programmed into the opener.

Trouble 1:

O

PENER DOES NOT OPERATE FROM

FROM

THE REMOTE OR WALL CONTROL

A

A door spring may have broken. Visually inspect the door

hardware for any broken springs. Have a qualified garage door service
professional repair the door if any hardware is broken.
B

In cold weather climates, check that the door is not frozen to the

ground or that snow buildup is not blocking the door.
C

If the opener light flashes 4 times, the door force setting

may be too low. Adjust the force.

Trouble 2:

O

PENER TRIES TO OPERATE

,

BUT THE

DOOR DOES NOT MOVE

A

Check that the carriage is engaged to the bullet/belt. The

carriage release lever must be in the horizontal position in order for it
to engage.

Trouble 3:

O

PENER OPERATES

,

BUT THE DOOR

DOES NOT MOVE

A

If the opener light flashes 4 times, the open force setting may be

too low. Reset the force.
B

The door hardware may be binding causing the door force setting

to be exceeded. Disengage the carriage and manually check the door
movement and balance. Lubricate the door hardware as recommended
by the manufacturer.

Trouble 4:

T

HE DOOR STARTS TO OPEN BUT

STOPS BEFORE FULLY OPENING

WARNING: TO REDUCE

THE RISK OF SEVERE

INJURY OR DEATH

1

READ AND FOLLOW ALL INSTRUCTIONS.

2

Never let children operate or play with the Door

Controls. Keep the Remote Control awayfrom children.

3

Always keep the moving door in sight and away from

people and objects until the door is completely closed.

NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR.

4

NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

5

Test Opener monthly. The door MUST reverse on

contact with a 1-1/2" high object (or a 2" x 4" board

laid flat) at the center of the doorway on the floor.

After adjusting either the Force or the Limit of travel,

retest the Door Opener. Failure to adjust the Opener

properly may cause severe injury or death.

6

When possible use the Emergency Release only when

the door is closed. Use caution when using this

Release with the door open. Weak or broken springs

are capable of increasing the rate of door closure and

increasing the risk of severe injury or death.

7

KEEP GARAGE DOORS PROPERLY BALANCED. See

Owner's Manual. An improperly balanced door

increases the risk of severe injury or death. Have a

Genie Factory Authorized Dealer make repairs to

cables, spring assemblies, and other hardware.

8

SAVE THESE INSTRUCTIONS.

I

MPORTANT

S

AFETY

I

NSTRUCTIONS

WARNING

Use the Wall Console included with Opener. Any other wall

console can cause the Opener to operate unexpectedly

and the light to stop working.

FRONT OF
UNIT

Figure 1 Light Lens

A

Replacing the Light Bulb.

To release the light cover.

Press in on center tab and lower lens. (Figure 1).

Replace the light bulb with a rough service bulb of no
more than 100 Watts
.

Raise Light Cover to close.

U

NSCHEDULED

M

AINTENANCE

A

Adjust the close limit setting.

Trouble 6:

T

HE DOOR DOES NOT CLOSE

COMPLETELY

A

Adjust the open limit setting.

Trouble 5:

T

HE DOOR DOES NOT OPEN

COMPLETELY

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