GE PROFILE PERFORMANCE SERIES PNSF39Z01 - Manual (Page 24)

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Problem Possible Causes What To Do
Water hard sometimes Using hot water while the water • Avoid using hot water during water softening system
softening system is regenerating regenerations because the water heater will refill with
hard water. See Automatic Hard Water Bypass During
Regeneration section.
Control hardness number setting • Press and release the SET button until HARDNESS shows in the
too low display. Be sure the number shown is the same as the actual
grains per gallon hardness of your water supply. See the
Control section if a change in the setting is needed.
Grains of hardness in your water • Water hardness can change over time, especially in well water.
supply have increased To check, have the water tested by a water analysis laboratory
or call your local water department. Adjust the hardness
number setting as needed.
Water feels slippery Absence of hardness minerals • This is normal.
after installation of
water softening system
Water softening system Water softening system is a •Does not use much salt to regenerate—very efficient.
not using any salt “demand” unit
Possible salt bridge •See the Operating Instructions, Tips section.
Possible plugged nozzle and venturi •See the Operating Instructions, Tips section.
Water is blue color Acidic water in copper plumbing •Have the water tested at once.
after water softening
system was installed
WARNING: Do not drink the water until problem has been
corrected.
Water softening system Meter turbine stuck •Call for service.
not regenerating
Sensor wire corroded •Call for service.
No power to unit •Check the circuit breaker or fuses.
Mechanical defect •Call for service.
Cloudiness on glassware Combination of soft water and •This is called etching and is permanent. To prevent this
(automatic dishwashers) too much detergent from happening, use less detergent if you have soft water.
Wash glassware in the shortest cycle that will get them clean.
Before you call for service…
Troubleshooting Tips