GE JGP990 - Manual (Page 35)

ge.com
Problem Possible Causes What To Do
Flames too high or too Adjust the low flame setting. 1 Light the top burners and
low at the LOW setting continue turning all of
NOTE: The right side LOW the surface knobs to LOW.
flames should be smaller 2 Remove all 4 knobs.
than the left side, because 3 With a small flat-blade
the left side can accommodate screwdriver, turn the valve
the grill burner. Do not set screws clockwise to
adjust the left side unless you decrease flame size,
do not have a grill module. counterclockwise to increase
flame size. Adjust until the flame
is about the same height as the top of the burner.
4 Replace the knobs.
Sparking sound persists Be sure the knob is in the • Remove knob by pulling it straight off the stem and
after burner is turned off OFF position. check the bottom of the knob for any buildup of soil.
Occasional Changing blower speed. • This is a typical electrical switching noise.
sparking sound This is normal.
Burner flames very Burner parts not replaced • See Care and cleaning of the cooktop section.
large or yellow correctly.
Flames are uneven Burner ports may • See the Care and cleaning section.
be clogged.
Flame setting may need • See Flames too high or too low at the LOW setting
to be adjusted. in this Troubleshooting Tips section.
Control knobs Controls improperly set. • To turn from the OFF position, push the knob in
will not turn and then turn. The knob can only be turned in a
counterclockwise direction. When the knob is at any
other position, it can be turned in either direction
without being pushed in.
Fan does not work Cord improperly connected • Check connections. Turn on power at the fuse box.
or power turned off.
Fan comes on Grill is being used. • This is normal. The fan comes on automatically
automatically when the grill is in use.
Poor venting Clogged filter. • Clean filter per instructions.
House too airtight. • Open a window slightly to provide fresh air source.
Wall cap obstructed. • Remove blockage from exterior wall cap.
Wall cap damper door stuck. • Check exterior wall cap damper door for free movement
or obstruction.
Duct length exceeds • Reduce number of elbows to simplify duct run.
recommended 100
equivalent foot maximum.
Areas of discoloration Food spillovers not cleaned • See the Care and cleaning section.
on the cooktop before next use.
Water won’t boil • Cover pan with a lid.
• Turn the downdraft fan OFF until the water begins to boil.
Clockwise
to reduce
flame size
Counterclockwise
to increase
flame size
35
Safety Instructions
Operating Instructions
Care and Cleaning
Tr
oubleshooting T
ips
Consumer Support